TESTIMONIALS AND REVIEWS

10/2021

They provided excellent customer service through their knowledge and professionalism. I would recommend them to anyone.

Tony, Carmel

10/2021

Very professional! He found the problem and fixed it! Very satisfied with his service

Bob, Martinsville

10/2021

While the plumber arrived late, (he had been called to an emergency call) he came in spite of the late hour, wore a mask removed his boots, was very polite. He fixed both problems quickly and efficiently. Couldn't have been better.

Mary, Bloomington

10/2021

Timeliness was great. The young men were very polite and provided all the information I needed to understand the problems my toilets were having. Great guys!!

Kathy, Indianapolis

10/2021

When they were running late they kept me informed both men that were there were easy to understand on what they were doing and why.

Gwen, Bargersville

09/2021

The customer was amazing! Deanna was so kind and helpful. Alex was on time and resolved the issue quick!!!!

Ryan, Avon

09/2021

Everyone we dealt with at Integrity was nice, professional and experienced. They fixed our water heater and leaking quicker than expected going into a weekend and we are extremely appreciative.

Meaghan, Carmel

09/2021

Experience was great. Went above and beyond to make sure the issues were fixed.

Kayla, Greenwood

09/2021

Service tech was timely, professional and made sure I was quickly taken care of. Very much appreciated Alex’s help.

Amanda, Indianapolis

08/2021

Great. Figured out issue and fixed it the same day.

Samuel, Indianapolis

08/2021

The young man was very friendly, knowledgeable and resolve the problem quickly.

Michelle, Indianapolis

08/2021

As soon as he arrived my tech was running down the lines to find the leak. He found it very quickly and was even quicker to remedy the problem. He then proceeded to make sure all of my toilets were in working order with no leaks. He was then gone as fast as he came. I would highly recommend Integrity Plumbing Services for any plumbing needs.

Kim, Martinsville

07/2021

Just had Jason and Daniel do our plumbing on our new house. They did a awesome job! Very refreshing to have a team of guys working on your house that take great pride in what they do! Thanks again guys!

Jeff, Indianapolis

07/2021

I first spoke to Deanna and she was fabulous. I also spoke to Mallory in the office and she was fabulous as well. Both went above and beyond behind the scenes to get our urgent plumbing repair scheduled immediately. Alex came out and he was fabulous as well. He wasn't able to immediately get the replacement faucet and plug, but showed me an alternative and allowed me to choose what we preferred. He kept us in the loop on what he was working on (there were multiple things), tested all to ensure all worked and was kind and professional. Will definitely be using them again in the future when I have plumbing needs. Great client service and experts in their area!

Gwen, Indianapolis

07/2021

Caleb from Integrity Plumbing was amazing! He quickly fixed my water problem and was very informative! He was very friendly and made me feel comfortable. When you have no water it is scary, he instantly gave me relief! He was very knowledgeable and diagnosed the problem quickly. He kept me informed of his arrival time and made feel like my problem was important! I will only use Integrity Plumbing from now on!!!!

Sandra, Franklin

07/2021

Very friendly and punctual. I will definitely use and recommend them to friends

Kristin, Whiteland

07/2021

Arrived on time, called and texted before arrival. Very professional

Jacqueline, Indianapolis

06/2021

Integrity Plumbing provide a great service and their technicians are great to work with and they always solve the problems on time and the same day.

Jose, Martinsville

06/2021

Mr. Caleb, was friendly, professional, answered all of my questions and addressed my concerns. He was patient and took pride in his work. Thank you Mr. Caleb. Could not have asked for better service!!!

Robin, Indianapolis

06/2021

We had low water pressure at the worst possible timing. We were just about to host an outdoor event for 150 people. Our water pressure was intermittently very low.  We couldn’t take showers or flush the toilet.  This was an extra large nightmare when about to host a large party.  We have a well and we had the people that installed the well come out three times. They claimed it was not the well and it wasn’t. Then we were assigned Integrity Plumbing. They were very very attentive to LISTEN to the time urgency of our issue and understood why we absolutely needed it resolved. They sent out Alex. He was an absolute genius. He diagnosed the problem that was extremely complicated and unusual. Best of all, he did not give up until it was done. He was at our home for eight hours and would not give up because he heard us and listened. My biggest fear is that he was going to have to walk away with the issue not resolved even though our party was the next day.  But …ALEX FIXED WHAT THE OTHER COMPANIES COULD NOT.  He was both a genius and determined.  Saved the day like Superman!  Thank you to Integrity Plumbing and thank you to Alex!! 

Jane, Indianapolis

06/2021

Caleb did a great job and had a real sense about himself. Very happy with the service. Keep up the good work guys!

Timothy, Indianapolis

06/2021

The technician was timely, professional and did a good job of keeping me in the loop on what was happening with the project

Geraldine, Indianapolis

06/2021

Very pleased with the overall experience with Integrity Plumbing, The tech was very professional, courteous and did great job installing our new water heater

Mark, Martinsville

05/2021

Integrity has been my blessing! I had an emergency water heater leak when I had just purchased the home and was not moved into state yet. Their communication was impeccable and they remotely kept me connected thru the entire repair. They entered the home with respect and left it the same. Repair was made quickly and zero issues since. I had another emergency repair this week and of course hoped they could help. They were fully booked on other emergencies but Deanna somehow worked magic. They offered to have someone stop by to help with the water and then finish the repair the following day. Caleb, took care of everything the SAME day!!!! He is so efficient and very passionate about his trade and problem solving. Again, exceptional care to the property as well. So thankful to find this veteran owned American business! Everyone needs a trusted plumber and they are my go to!!!!

Kristina, Zionsville

05/2021

This company is the best. Deanna the customer service rep is amazing she made sure my issue was resolve the first time out. Alex the technician that came to my home was professional and courtesy. Will recommend this come to my friends and family.

Lois, Brownsburg

05/2021

Caleb with Integrity Plumbing does an excellent job in all areas. He is timely (as can be expected since there is a 4 hour window), he is very professional, AND he knows what it is doing. I will always request him whenever I have a plumbing problem. Thank you!

Gail, Indianapolis

05/2021

All of the people I dealt with were very helpful, did a good job communicating with me, and were on-time for the appointments they set. I would definitely do business with them again!

Marshall, Brownsburg

05/2021

Caleb was professional, timely and arrived with the proper equipment. He was knowledgeable and solved the problem quickly. All contact with this company has been a pleasure. A+++ customer service. I would recommend Integrity Plumbing to everyone

Carole, Indianapolis

04/2021

Alex was very professional in explaining to me what the problem was and what he did to fix it. The professionalism was awesome when I talked to Mallory on the phone.

Resha, Indianapolis

04/2021

He was very professional and on time. Took his time to make sure he corrected the problem. Great experience!

Cindy, Franklin

04/2021

Very professional! The plumber was very knowledgeable and provided a quick solution to our toilet that was leaking. He also provided us with information to prevent a future leak. He also arrived on time and he wore a mask as well as floor covers which we truly appreciate!

Chasiti, Bloomington

04/2021

Local company, reasonable prices, great technician. Caleb is prompt, knowledgeable, professional, personable, and enjoyed solving a challenging plumbing puzzle. I now possess a precious commodity: the phone number for a great plumbing resource. Thank you. I knew that sign on East Edgewood would lead to great things!

Lee, Indianapolis

03/2021

Caleb was on time & professional. He found & fixed the problem in an efficient manner and answered all of my questions. Highly recommend, will definitely do business with them again.

Rachael, Indianapolis

03/2021

Caleb was very professional and knowledgeable while doing his work. Very good employee!

Tracy, Danville

03/2021

He was in and out in no time, took care of my issue.

Dorothy, Indianapolis

03/2021

Very quick and efficient

Drake, Mooresville

03/2021

Timeliness and Professionalism. The tech was friendly and went above and beyond to troubleshoot and resolve the issue. We thought it was one and he went above and beyond and found several issues.

Carmen, Zionsville

03/2021

We had a plumbing emergency and even though they could not come out until the next day, Mallory conferenced us to one of their team to trouble shoot and at least stop the problem until they could be here. Caleb was here the next morning and very polite, knowledgeable and went about his work expediently but proficiently. Thanks team Integrity Plumbing. You made a bad deal a little easier!

Lisa, Bloomington

03/2021

Honestly I only use this company now after having them come out the past year. Always getting the job done and no hidden prices or fees. Very professional and I trust their work 100%.

Jordan, Indianapolis

02/2021

They contacted us throughout the day updated us with times they will be coming. Also they fixed the problem quickly. Also they noticed my door handle needed fixed and they took care of that without me saying anything, great people!

Wendy, Greenwood

02/2021

Daniel and his team were quick to diagnose the issue and was able to replace the hot water heater. They were professional, took their shoes off, cleaned up any mess, easy to communicate with. I would use Integrity Plumbing for any future issues.

Dustin, Camby

02/2021

100% in all areas! From the first time I spoke with the ladies in the office to the gentlemen who resolved the problem, there was total care... Professionalism and resolution of my problem. I would highly recommend Integrity Plumbing!

Darlene, Carmel

02/2021

We had a leak under the sink and they worked us in an expediated our claim. They were prompt, professional and thorough.

Anne, Greenwood

02/2021

Caleb was our tech. If I ever have any plumbing needs in the future, this young man would be the one we call. So well versed in what to do, how to speak to you and mainly how to handle the job. Super young man that needs a raise.

Tim, Greenwood

02/2021

Finally got the problem resolved. Integrity Plumbing was awesome, prompt service and honest, High Quality service!

Richard, Indianapolis

02/2021

I should specify this 5 star review for outstanding professionalism is for Integrity plumbing. Once the company was in touch with us they were responsive and got the job done.

Kevin, Bloomington

01/2021

Worked with Caleb on two different emergency occasions dealing with my water heater and water softener system both failing. He was prompt, informative, and empathetic to the circumstances. Each time I never worried that there would be failure and to date everything is working perfectly! I highly recommend Integrity, especially Caleb, and look forward to doing more business in the future!

 

Robert, Indianapolis

01/2021

I had a plumbing problem, and was referred to Integrity. The first contact with Integrity was with Mallory who was extremely professional and warm. The gentleman that came to the house were also extremely professional, gave great advice (that they didn’t have to give) which was greatly appreciated. Great work Caleb, Daniel, and Anthony. You can tell that this company not only takes pride in their customers, but also takes pride in providing excellent customer service. I am so satisfied with this company, and will definitely refer them as well us them in the future

 

Lillian, Indianapolis

01/2021

Great, professional attitude and very helpful

James, Indianapolis

01/2021

Great, professional attitude and very helpful

 

James, Indianapolis

01/2021

The technician arrived early. Very professional and friendly. Explained everything that needed to be replace. The job was completed within 15 minutes. Job well done!!!!!

Gerri, Indianapolis

01/2021

The technician was very professional in performing his job.. He diagnosed the situation and gave recommendations to reduce future problems.

Robert, Indianapolis

01/2021

My technician was very professional on time and solved the issue quickly. He also cleaned up and was very polite and helpful.

Saundra, Indianapolis

01/2021

This service was simply outstanding. Caleb, from Integrity, was courteous and very polite and professional. He has very few equals.

James, Indianapolis

01/2021

Very professional, explained what was going on.

Lillian, Indianapolis

01/2021

Caleb arrived on time, assessed the situation and resolved the issue promptly. Nothing but high praises for Caleb and Integrity Plumbing. I would highly recommend them.

Robert, Indianapolis

01/2021

Awesome work and the guy was very informative on what was wrong and how he was going to fix the issue.

Brandon, Indianapolis

12/2020

Did an excellent job very professional. Would recommend them to anyone.

Kevin, Danville

12/2020

They were great to work with and went above and beyond!

Eric, Indianapolis

12/2020

Very nice tech. He answered all the questions and explained and fixed the problem.

Tauseef, Fishers

12/2020

Both representatives were very professional, they took time to explain and show me the problem.

Benitta, Indianapolis

12/2020

Five stars on all the above. Mallory, Alex, Caleb and Daniel were all great; very professional, friendly, helpful and competent. I will want their company to service any plumbing issues in the future.

 

Terri, Martinsville

12/2020

Techs were very courteous, professional, and fixed the problem.

Rebecca, Brownsburg

12/2020

Went above and beyond these guys are great!

Aaron, Danville

12/2020

Super nice and worked until the problem was resolved! They were on time and very professional!

Meredith, New Palestine

11/2020

These guys were amazing they were professional and very good would recommend them to everyone!

Jeremy, Indianapolis

11/2020

They were FANTASTIC! We had an older faucet and they went to great trouble to find the parts to fix it.

Joan, Indianapolis

11/2020

Alex was quick and efficient

Bessie, Noblesville

11/2020

Always pleasant, always professional!!

Dawn, Indianapolis

11/2020

Awesome job. Professional and kind. Absolutely would recommend.

Rodney, Martinsville

11/2020

He came on time well actually before time, but I was ok with that. Plus he called to let me know he was on his way.

Myraunz, Indianapolis

10/2020

The two employees who came out and installed our new water heater were phenomenal! They made the process so smooth and easy to understand. THANK YOU!!!

Hannah, Greenwood

10/2020

Used Integrity Plumbing through AHS warranty program. We really struggled getting AHS and the original contractor who came out to understand our situation. Integrity called and spoke with me personally after being assigned to our case. They made sure they understood what our problem really was before they even arrived. We discussed the game plan and each item they would progressively check until our problem was solved. Integrity followed through with what they said would do. They made sure we were happy before they left. I highly recommend Integrity if you want someone who will listen to understand what you as a customer need rather than just going through the motions and making excuses.

Matthew, Westfield

10/2020

Great experience. Service team was on time, provided clear communication, and resolved the problem. I would recommend this team for future plumbing needs.

Keith, Indianapolis

10/2020

Very very satisfied. The office and plumber kept me informed by emails and phone call and personal contact. Very pleasant and kind to me. Said what they would and they even better.

Janet, Indianapolis

10/2020

Worked hard to solve the issue and was very nice and considerate at sharing what issues I was having and future issues I may have. Very helpful. Nice job, cleaned up behind himself. Thank You. 

Annie, Indianapolis

10/2020

I would give them 5 stars for timeliness, professionalism, and problem resolution. I really appreciate that they made someone available so quickly. Caleb was the consummate professional and was courteous and thorough. I would highly recommend Integrity Plumbing.

Michael, Indianapolis

10/2020

Integrity Plumbing did a great job. They made sure they understood what our problem was, they kept us up to date with their scheduled service window and called to let us know they were on the way. They made sure we were happy with their work and asked if we had any further concerns. Top rate service!

Matt, Westfield

10/2020

Alex was great! He wore a mask, took off his shoes, was on time, and got the problem resolved. During this pandemic, I’ve felt customer has taken a dip, but Alex was amazing. I will use INTEGRITY PLUMBING again

Fredrick, Clayton

10/2020

The two employees who came out and installed our new water heater were phenomenal! They made the process so smooth and easy to understand. THANK YOU!!!

Hannah, Greenwood

10/2020

My wife said "Most professional person we've ever had in this house." Also, more importantly he fixed the problem.

Jacob, Franklin

09/2020

Caleb & Integrity Plumbing Service Co was excellent. They made sure that I knew the process and their timing. Caleb tried to repair, but hot water heater was too far gone to save. Everything was done in one day and he stayed past 5pm to get it done right.

Paula, Noblesville 

09/2020

Alex knew what the issue was as soon as I explained the problem. He was very professional polite and got the job done. I will request him every time there is a problem. SUPER JOB

Edward, New Palestine 

09/2020

After having a terrible experience with another plumbing company, I asked for a different company. They lined me up with Integrity and they were amazing. They have great customer service and professionalism. They kept in touch with me until they arrived.

Lisa, Indianapolis 

09/2020

The technicians were on time and completed all issues in a timely manner. They did leave contact information and offered their assistance if I had any problems with completed job or if I needed any other repairs in the future.

Brenita, Indianapolis 

09/2020

I want to give 5 Stars in all three areas: Timeliness, Professionalism, and Problem Resolution. The two young men followed all of the proper protocol for this difficult time we're in. They gave me an assessment of my equipment and how to PREVENT the issue in the future!

Tony, Indianapolis

09/2020

Should have contracted Integrity the 1st time. Took them 1 day to respond and fix the problem that 2 previous contractors couldn't do right or get to in 2 weeks!

Nancy, Indianapolis

08/2020

They were here on time, very professional and fixed my plumbing issues! Great service!

Denise, Fishers

08/2020

Problem was fixed, quickly. They was very professional.

Todd, Greenwood

08/2020

They were very well mannered. Great appearance and kept me updated on progress. Did the work - cleaned up after themselves and made gave the the person centered approach.

Lisa, Whiteland

08/2020

The tech that came out was very polite and professional. He did a great job and made sure everything was working properly when he left. Very pleased

Jacob, Indianapolis

08/2020

Great communication when they were running late due to complications on the previous job. Very professional and were able to diagnose the problem quickly and get it fixed.

Rebecca, Indianapolis

07/2020

Excellent customer service. Resolve the issue in one day and made it a priority. Very professional. Made a few schedule changes because I got busy but work for us either way.

Zahoor, Carmel

07/2020

Caleb and Braxton were amazing!!!! I'm a single mom and new homeowner(obviously) and they made sure the problem was fixed even though it was a difficult fix!

Tanya, Monrovia

07/2020

Called and came on time and cleaned up their mess. Problem should now be fixed.

Jim, Noblesville

07/2020

The team from Integrity was the best I have seen! They were courteous and professional and used all appropriate PPE. Jason is a technical expert who took the time to explain what was wrong and ensure he identified the right solutions! Thanks!

Dustin, Mooresville

07/2020

Outstanding. The technicians kept me informed regarding arrival time and when they arrived they immediately started addressing the problem and soon had it resolved. I was very impressed!

Phil, Carmel

07/2020

The tech's were just awesome. Very professional, knowledgeable and courteous. Highly recommend this company.

Claudia, Indianapolis

07/2020

Impressed all the way around. Customer service of office staff was exceptional and workers that completed work were timely, knowledgeable and took all precautions due to the virus.

Jeff, New Palestine

06/2020

Integrity Plumbing Service Co. was outstanding! Phone communication was clear and accurate, displaying a real sense of urgency to get my problem addressed. The plumber's name was Alex, and he had an assistant named Ben. They arrived in a timely fashion and conducted themselves in a highly professional manner. Their work was top-quality and they completely fixed the problem. Integrity Plumbing live up to their name, and I would highly recommend them to anyone!

Michael, Indianapolis

06/2020

Service tech kept me informed as to the issue and what was being done to resolve it. They were especially neat and made extra effort to clean the area after the job was complete. They also wore masks to protect us from possible virus contamination.

Bruce, Mooresville

06/2020

They were the best company through HSA that we've ever dealt with. They were awesome. Next time we have a plumbing problem, I'm going to request them. And I'm going to highly recommend them to everyone I know.

William, Martinsville

06/2020

I loved everything about this company! From Mallory to Alex and Ben! Friendly, prompt, helpful, and got the jobs done satisfactorily!

Lisa, Indianapolis

06/2020

They were not only ON TIME, but early, they diagnosed and fixed the problem very quickly and they were extremely professional and polite. Overall a 5 star experience!

Debbie, Monrovia

06/2020

I need to select all 3 above. They are professional, They are very communicative. They use technology best and they resolved the issue. Great experience with them. I wish all AHS contractors are like them.

Serge, Indianapolis

05/2020

On time, professional, resolved the problem quickly, check his own work for 30 minutes after the fix to ensure shower faucet was not still leaking. Excellent service.

Robert, Indianapolis

05/2020

Just wanted to give you all a shout out about Alex. He was very professional, knowledgeable and knew what he was doing. He worked very hard and spent lots of times trying to fix the issue correctly. Thank you again. He deserves a raise. :) Thanks

Alexa, Indianapolis

05/2020

Very experienced and professional. Service tech was also extremely polite and a very pleasant person to work with.

Mary, Greenwood

05/2020

They're honest, on time and get the job done

Jessica, Indianapolis

05/2020

Extremely professional, solved the problem quickly. Excellent appointment availability! Came out the next day.

Phillip, Zionsville

05/2020

I appreciate the technician’s honesty when he diagnosed my issue. A different company came to look into the issue and left after only 5 minutes. The Integrity Technician stayed until the problem was resolved. He demonstrated an excellent work ethic and superior level of professionalism. I would highly recommend this company to my neighbors and co-workers based on my experience with him. Thank you for resolving my issue!

Marceda, Fishers

05/2020

Very knowledgeable and professional, access job and repair in a timely manner. Would recommend again

Abraham, Indianapolis

05/2020

On time, completed task quickly & efficiently. They were friendly and cleaned up after.

Jerry, Westfield

04/2020

The technician was 90 minutes early (called to ensure this was acceptable), was extremely professional, and addressed all our concerns without hesitation. I would give my highest recommendation to Integrity Plumbing,

PJ, Avon

04/2020

My problems were resolved with impeccable professionalism. Thank you Integrity Plumbing.

Gwendolyn, Indianapolis

04/2020

They squeezed me in their crowded schedule when they learned that the previous assigned plumbing company never called or showed. Did a great job too!

Karen, Zionsville

04/2020

They were very kind, fixed the issue promptly and thoroughly.

Jessica, Greenwood

04/2020

The guys were great! Couldn’t interact too much because of the current circumstances but they got the job done!

Lisa, Speedway